Terms & Conditions

 

Please read the following carefully before accessing or using the DecalVenue.com website.

By accessing or shopping at DecalVenue.com, you agree to be bound by the terms and conditions set forth below. You warrant that you are at least 18 years old or have parents' permission to buy from us. If you do not wish to be bound by the agreement represented by these terms and conditions, you may not access DecalVenue.com.

Payments

We accept the following forms of payment:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diner's Club
  • JCB
  • Visa, MasterCard, or American Express pre-paid credit or gift cards

Sorry, we do not accept check or money order payments

Shipping Policy

Once you complete your purchase at Decal Venue, your order will be processed, packaged and shipped via standard shipping within 2-4 business days of cleared payment (Monday-Friday). You will receive an email confirmation once your order is ready and has been shipped.

Please make sure you order well ahead of time if you are purchasing as a gift. It is best to order at least 2 weeks prior to your event to allow enough time for your order to reach you. During busy seasons, such as Christmas, packages may take longer to ship.

We only ship within the USA at this time.

Free Shipping over $25

  • FREE STANDARD SHIPPING on all orders over $25
    or
  • Flat Rate of $4.95 for orders under $25
Expedited Shipping Requests:
If an order needs to be rushed or received by a specific date, please Contact Us before placing your order to set up a rush fee and expedited shipping. Your message should include the following:
  1. Date you need items delivered by
  2. Items you will be ordering including sizes, colors and quantities
  3. Your zip code for an expedited shipping quote

*Please note: If we do not discuss a rush request prior to placing an order, your order will be processed under our normal shipping policy and is not guaranteed to arrive by a certain date.


Return Policy

We want our customers to be so happy with our products that they tell their friends about us.

Our customers can expect a good transaction with our 100% Satisfaction Guarantee.

Products that are defective, damaged or just weren't quite what you expected can be returned. Even personalized items under $25 that did not meet your expectations can be returned for a full refund. Most businesses do not allow customers to return personalized items, however, we believe you should be fully satisfied no matter what the reason for your return. Simply return your product, unused, for a full refund. No tricks or hidden steps here- everything is easy and upfront. Mail it back to us and we will refund your money or replace your item, your choice.

At Decal Venue, you have 30 days to decide if the product is perfect or not. Yes- thirty days to return your items if you are dissatisfied for any reason. If the color didn't match your theme or the design was a disastrous idea- we will fix it or refund it for you.

Order your personalized items with confidence. If anything goes wrong, we will correct the problem, without creating any problems or hassles for you!

Return Requirements for Personalized Items:

  • Returns must be postmarked within 30 days from purchase date.
  • Personalized items equal to or below $25 can be returned for a full refund.
  • Personalized items over $25 can be returned for 50% refund.
  • All items must be received in unused/unapplied condition.
  • Partial returns are not accepted. (i.e. decal sets that include multiple decals)
  • No refunds or replacements will be issued for decals that have been applied to a surface or have been removed from their backing.

Return Requirements for Non-Personalized Items:

  • Returns must be postmarked within 30 days from purchase date.
  • All items must be received in unused/unapplied and new condition.
  • Partial returns are not accepted. (i.e. decal sets that include multiple decals)
  • No refunds or replacements will be issued for decals that have been applied to a surface or have been removed from their backing.
  • Items that are partially applied or damaged during the application process cannot be returned.

Please Contact Us so we may provide you with return instructions.

All Refunds will be credited to your original method of payment within 7 days of receipt of the returned Product.


Damage Liability

Decal Venue Inc. assumes no liability for damage or defect to any form of surface including but not limited to: paint, metal, glass, wood, plastic, stone, cement, paint, or flooring. Variations in paint, surface type, age and condition of the surface could result in minor paint damage when decal is removed. We make no guarantees that there will never be a problem with installation and removal of our decals/stickers. Use at your own risk.

For Removable Adhesive and Wall Fabric Reusable Decals:
As long as great care is taken when applying and removing our decals, they can be removed quite easily without damage to your walls. These decals can be applied to most walls, including slightly textured walls, interior & exterior walls, mirrors, windows, cars or any smooth surface and usually peel off with no problems and no residue or damage to surfaces. In very rare cases, minor paint touch-ups could be required after removal depending on the current state of your walls (poor condition, cracked or chipped paint, etc.)

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Privacy Policy

Decal Venue, Inc. DOES NOT share your personal information with ANYONE, for any reason.

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

 

Decal Venue, Inc. may modify the agreement at any time, and such modifications shall be effective immediately upon posting. You agree to review the agreement periodically to be aware of such modifications and your continued access shall be deemed your conclusive acceptance of the modified agreement.

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